1. General
We deliver across India. Delivery costs, timelines, and product availability depend on your location and the specific product you order.
2. Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation and verification (unless flagged for review).
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During sale periods, festivals, or due to stock or logistics issues, processing may take slightly longer.
3. Shipping Methods & Carriers
We use trusted courier and logistics partners such as India Post, Blue Dart, Delhivery, DTDC, and FedEx.
You will receive a tracking number via email or SMS once your order has been shipped.
4. Delivery Time & Estimates
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Domestic (within India): 3–7 business days
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International Delivery: 7–25 business days (depending on destination and customs clearance)
These are estimated delivery times. Actual delivery may vary based on courier operations and your location.
5. Shipping Charges
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₹80 shipping charge for orders below ₹449.
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Free shipping for all orders above ₹499.
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Express shipping (if available) may incur additional charges.
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Duties, customs, and import taxes (for international orders) are the customer’s responsibility.
6. Address Errors & Returns
If delivery fails due to an incorrect address or refusal to accept the parcel, and it is returned to us, we may:
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Re-ship the order at your cost, or
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Issue a refund after deducting the original shipping charges.
7. Lost or Damaged Shipments
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If your item arrives damaged, please notify us within 48 hours of receipt and include photos of the package and item.
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For lost shipments (no delivery update after the expected time), contact us for assistance in filing a courier claim.
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If the issue is verified to be our fault, we will resend the item or issue a full refund.
8. Delays
We are not liable for shipping delays caused by factors beyond our control, including natural disasters, customs inspections, strikes, carrier delays, or unforeseen events.
9. Contact Information
For shipping-related inquiries, please contact us at:
Email: contact.ragnish@gmail.com
Phone: +91 96254 29759