1. Introduction
Welcome to Ragnish. These Terms and Conditions govern your use of our website and your purchases of jewellery or related products from us. By accessing or using the site, or placing an order, you agree to be bound by these Terms.
2. Definitions
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“We”, “us”, “our” refer to Ragnish.
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“You”, “customer”, “user” refer to any person accessing the site or placing an order.
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“Products” refer to jewellery or related items offered for sale.
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“Service” refers to the website, ordering, shipping, and support.
3. Eligibility
You affirm that you are at least 18 years old (or of legal age to form binding contracts in your jurisdiction) and capable of entering into contracts.
4. Orders and Acceptance
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When you place an order, you make an offer to purchase the product(s) subject to these Terms.
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We retain the right to accept or reject your order in whole or in part (for example, in case of stock unavailability, pricing error, or suspected fraud).
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A contract is formed only when we confirm acceptance (e.g., via an order confirmation email) and charge your payment method.
5. Pricing, Payment, and Taxes
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Prices shown on the website are in the selected currency (e.g., INR) and include applicable taxes (if indicated).
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Shipping, handling, or other charges (if any) will be added and shown to you before you finalize the order.
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You agree to provide current, complete, and accurate billing, delivery, and contact information.
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Payment methods we accept may include credit/debit cards, net banking, UPI, wallets, or others.
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We reserve the right to cancel orders or refuse service if your payment method cannot be authorized or appears fraudulent.
6. Product Descriptions & Availability
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We attempt to display as accurately as possible the colours, features, and specifications of the products. However, we do not guarantee that your device’s display accurately reflects true colours or details.
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All product availability is subject to change without notice.
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Jewellery is delicate and may have slight variations, especially for handcrafted or natural stone items. Minor variations should be accepted as part of the product’s uniqueness.
7. Shipping & Delivery
(See the detailed Shipping Policy below.)
You are responsible for providing a correct and complete delivery address. If a package is returned to us due to an address error, you may bear re-shipping costs.
8. Returns, Refunds & Exchanges
(See the detailed Refund & Return Policy below.)
9. Intellectual Property
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All content on the site (text, images, logos, designs) is owned or licensed by us.
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You may not copy, reproduce, republish, upload, post, transmit, or distribute any material from our site without prior written consent.
10. Limitation of Liability
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To the fullest extent permitted by law, we disclaim liability for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or purchase of products.
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Our liability for direct damages is limited to the amount you paid for the product in question.
11. Indemnification
You agree to indemnify, defend, and hold harmless Ragnish and our directors, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including legal fees) arising from your violation of these Terms or misuse of the site or products.
12. Force Majeure
We will not be liable for any failure or delay in performance due to causes beyond our reasonable control (natural disasters, government actions, acts of third parties, etc.).
13. Modification & Termination
We may modify or terminate (temporarily or permanently) the site or these Terms at any time. When we do, we will post updated versions. Your continued use of the site means you accept the changes.
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of India.
Any disputes shall be resolved exclusively in the competent courts of India.
15. Contact Information
For questions or concerns about these Terms, contact us at:
Email: contact.ragnish@gmail.com
Phone: +91 96254 29759